Te Pa Tu is an award-winning cultural experience in Rotorua, where we celebrate Maori culture through immersive storytelling, exceptional performances, and world-class dining. We pride ourselves on delivering an authentic, high-quality experience that leaves a lasting impression on our manuhiri (guests).
Job Description
Position Overview:
We are seeking friendly and enthusiastic Food Attendants/Waitresses to join our team. This role involves providing exceptional service to our guests, ensuring that their dining experience is enjoyable and reflective of the high standards of Te Pā Tū. The ideal candidate will have a passion for hospitality and a strong understanding of customer service.
Key Responsibilities:
Provide warm and welcoming service to all guests, ensuring a memorable dining experience.
Take orders accurately and efficiently, deliver food and beverages to guests in a timely manner.
Assist in setting up and clearing tables, maintaining a clean and tidy dining area.
Communicate effectively with the kitchen and front-of-house teams to ensure smooth service.
Be knowledgeable about the menu, including dietary options, and provide information to guests as needed.
Handle guest inquiries and special requests with care and professionalism.
Uphold health, safety, and hygiene standards in all aspects of service.
Desired Skills and Experience
Qualifications:
Previous experience in a similar role within the hospitality industry is preferred.
Excellent customer service skills, with a friendly and approachable demeanor.
Strong communication skills and the ability to work well in a team environment.
Ability to work in a fast-paced environment while maintaining high standards of service.
Flexibility to work evenings, weekends, and public holidays as required.
To learn more about Te Pā Tū please visit: www.te-pa-tu.com
All applicants must have NZ residency or a valid work visa, and the preferred applicants will be required to undergo pre-employment checks including Ministry of Justice and Drug and Alcohol testing.
Applications for this position close Sunday, 27 October 2024.
